Return & Refund Policy
At Nuvabella, your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.
Returns
You can return most unopened and unused items within 30 days of receiving your order. Requirements:
- Item must be unused and in original packaging.
- Return shipping costs are paid by the customer unless item is defective or incorrect.
Refunds
Once we receive and inspect your return, refunds will be processed within 5–10 business days to your original payment method.
Exchanges
We replace items only if defective or damaged. Contact us with order details for exchanges.
Non-Returnable Items
- Opened skincare or cosmetics
- Final sale items
- Gift cards
Order Issues
If you receive the wrong product or damaged goods, contact us within 48 hours with photos.
Contact Us
Email: support@nuvabella.com
Or visit our Contact Us page for more ways to reach us.
Countries & Policy
Pays
Afrique du Sud, Allemagne, Arabie saoudite, Argentine, Australie, Autriche, Bahreïn, Bangladesh, Belgique, Biélorussie, Brésil, Cambodge, Cameroun, Canada, Chili, Colombie, Corée du Sud, Costa Rica, Côte d’Ivoire, Danemark, Espagne, Finlande, France, Ghana, Grèce, Guatemala, Géorgie, Hong Kong, Hongrie, Inde, Indonésie, Irlande, Israël, Italie, Japon, Jordanie, Kazakhstan, Kenya, Koweït, Liban, Madagascar, Malaisie, Maroc, Maurice, Mexique, Mozambique, Myanmar (Birmanie), Nicaragua, Nigeria, Norvège, Nouvelle-Zélande, Népal, Oman, Ouganda, Ouzbékistan, Pakistan, Panama, Paraguay, Pays-Bas, Philippines, Pologne, Porto Rico, Portugal, Pérou, Roumanie, Royaume-Uni, Russie, République dominicaine, Salvador, Singapour, Slovaquie, Sri Lanka, Suisse, Suède, Sénégal, Tanzanie, Taïwan, Tchéquie (République tchèque), Thaïlande, Tunisie, Turquie, Ukraine, Uruguay, Venezuela, Viêt Nam, Zambie, Zimbabwe, Égypte, Émirats arabes unis, Équateur, États-Unis, Éthiopie
Policy url: https://nuvabella.com/return_refund_policy/
Retours: Accept returns for defective products only
Bourses de valeurs: Accept exchanges